Terms & Conditions

Effective Date: 10-08-2025

Welcome to Silzon.com, operated by SILZON by VJS Jewels. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before making any purchase.

1. Eligibility

  • You must be 18 years or older to place an order on our website.

  • By using our services, you confirm that all details you provide are accurate and true.

2. Product Information

  • We strive to provide accurate product descriptions, images, and prices.

  • However, errors may occur, and we reserve the right to correct them at any time without prior notice.

  • All jewellery is handcrafted and may have slight variations in design, size, or weight.

3. Orders & Payments

  • Placing an order on Silzon.com means you are making an offer to purchase the product(s).

  • Orders are confirmed only after successful payment.

  • We accept payments via authorized gateways listed on our website.

4. Shipping & Delivery

  • Shipping timelines are mentioned on product pages but may vary due to unforeseen delays.

  • SILZON is not responsible for delays caused by courier companies, customs, or force majeure events.

5. Cancellations & Returns

  • Orders can be cancelled within 12 hours of placing them or before dispatch (refer to our Cancellation Policy).

  • Once shipped, orders cannot be cancelled but may be returned as per our Return & Refund Policy.

6. Pricing & Taxes

  • All prices are listed in INR (Indian Rupees) unless otherwise stated.

  • Applicable taxes (GST, customs, or duties) will be charged as per government regulations.

7. Intellectual Property

  • All content on Silzon.com, including images, designs, logos, and text, is the intellectual property of SILZON by VJS Jewels.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

  • SILZON will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our maximum liability, in any case, will not exceed the value of the product purchased.

9. Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Patna, Bihar, India.

10. Contact Us

For any questions regarding these Terms & Conditions, you can reach us at:

SILZON by VJS Jewels
📧 Email: support@silzon.com
đź“ž Phone: +91 9161000707